Spring House Ethos

Vision
Our vision is to enable parents to develop a happy, healthy, fulfilled family life
Mission Statement
Our mission is to facilitate the physical, emotional and intellectual well being of the parents, carers and children who come to Spring House. The service aims to provide stimulating and appropriate programmes based on the mutually agreed needs of children and families from our community.
Values
We respect and value each other and value our differences
- we believe in equality of opportunity and in diversity
- we are honest and open-minded
We create a responsive, supportive environment
- we create an atmosphere that is welcoming and makes our families feel safe
- we help our children and parents develop new friendships
- we listen to what our parents have to say, accept their views, and are not judgemental
- we are empathetic and respond to the needs of our children and their families
We value learning and development for parents and their children
- we help our parents feel energised, gain confidence, develop new skills and feel better about themselves
- we help our parents to have higher hopes for themselves and their children
- we make sure our parents have the expertise they need to care for and develop their children
We are good partners
- we work with our families on all aspects of their lives
- we work collaboratively with other professionals to meet the needs of our families
We strive for quality and getting the best from our resources
- we strive to deliver the most responsive service we can within the resources we have
- we are professional and clear about the standards to which we work
- we are flexible and innovative and use our resources imaginatively
We value the people who work for Spring House – staff, volunteers and trustees
- we are all motivated to do our best for our families and to achieve individual goals
- we want to be involved and contribute to the future of Spring House
- we want to learn and to be provided with opportunities for future development.
- we want to be encouraged, supported and valued for our contribution

Ethos